How to Configure Medical ID and Emergency Contacts on iPhone and Android
A simple guide to setting up Medical ID, medical information, emergency contacts, and lock-screen emergency access on iPhone, Pixel, and Samsung Galaxy phones.
For Families
Helping a Parent with Tech
Practical guides for adult children helping a parent with setup, safety, scam protection, and the conversations that are hard to start.
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You Do Not Have to Explain Everything from Scratch
These guides are written for the real situation many families are in: trying to help someone they love without being in the same room, holding the same phone, or seeing the same screen.
Family Guides
Resources for helping a parent stay connected, independent, and safer with technology.
Fall Detection on Apple Watch: How to Set It Up to Notify Family
Learn which Apple Watch models support Fall Detection, how to turn it on, how emergency contacts are notified, and what Android users can use instead.
AI Voice-Cloning “Grandparent Scam”: If a Loved One Calls in Trouble, Verify First
Scammers can now use AI to make a phone call sound like a real child or grandchild. If someone calls in a panic asking for money, hang up and verify.
How to Set Up Family Sharing So You Can Help Remotely
Use Apple or Google Family Sharing to help your parent with their phone remotely — from across the country.
Protecting Your Parent from Online Scams
How to protect your elderly parent from online scams — a guide for adult children covering phone, email, and internet fraud.