Calls, Video Chats, and Speakerphone: Simple Courtesy for Modern Conversations
Modern manners for calls, video chats, mute buttons, cameras, and speakerphone privacy.
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AI Without the Hype: What Artificial Intelligence Can—and Cannot—Do
A plain-language introduction to what generative AI does well, where it can go wrong, and how to use it with good judgment.
How to Use FaceTime Screen Sharing and Remote Control
Share an iPhone or iPad screen during FaceTime and safely let a trusted person point, demonstrate, or take temporary control.
How to Schedule a Text Message on iPhone or Android
Write a message now and have your iPhone or Android phone send it later with these simple, step-by-step instructions.
Texting Without the Guesswork: Simple Manners for Modern Messages
Ten simple guidelines for clearer, kinder texts—from group chats and reply times to privacy and quiet hours.
How to Share Your Home Wi-Fi Without Reading the Password Aloud
Help a trusted visitor connect to your home Wi-Fi with an iPhone password-sharing prompt or an Android QR code—without hunting for, spelling, or typing a long password.
How to Scan a Paper Document with Your Phone and Save It as a PDF
Turn a letter, receipt, form, or medical document into a clear PDF using the tools already on your iPhone or Android phone.
How to Turn On Live Captions for Calls and Videos on Your Phone
Live Captions can put spoken words on your screen during videos, podcasts, and some calls. Here is how to turn the feature on and make the text easier to read on iPhone and Android.
When a Red Alert on Your Phone Tells You to Call: The Apple Gift Card Scam
A frightening red warning can make it look like your phone is disabled until you tap a button and call support. Here is how scammers use that trick, remote access apps, and gift cards to steal money.
What To Do If One of Your Accounts Gets Hacked: A Calm Step-by-Step Guide
If your email, Facebook, bank, or shopping account gets hacked, it is easy to panic. Start here: secure the account, remove the intruder, protect your money, and warn your contacts.
How to Switch Your iPhone to a 4-Digit Passcode — And Why It Can Help
A six-digit passcode can be hard to remember as we get older. Here's how to switch to a simpler four-digit code — and why it's still secure enough for most people.
Firefox Now Has a Free Built-In VPN — What It Is and Whether You Need It
Firefox's free built-in VPN can help protect your privacy online — especially on public Wi-Fi. Here's what it does, how to turn it on, and whether you need it.
Have You Been Hacked? How to Check with HaveIBeenPwned.com
A free website called HaveIBeenPwned.com lets you check if your email address was exposed in a data breach — and alerts you if it happens again.
How to Stay Safe on Public Wi-Fi
Coffee shops and airports offer free Wi-Fi, but it comes with risks. Here's what to do — and what to avoid.
How to Use a Password Manager (And Why You Need One)
A password manager remembers all your passwords so you only have to remember one. Here's what it is and how to get started.
What Are App Permissions — And Which Ones Should You Allow?
Apps on your phone ask for permission to use your camera, location, and contacts. Here's what each permission means and how to decide.
What Is Two-Factor Authentication (2FA) — And Why You Need It
What is two-factor authentication and why do you need it? A clear explanation and setup guide for seniors.
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Our mission: friendly, patient technology guidance for seniors and the families caring for them.
Scam Phone Calls: How to Protect Yourself
How to recognize and hang up on scam phone calls impersonating the IRS, Medicare, and tech support.
How to Share Photos with Family
How to share photos with your family from your iPhone or Android in just a few easy steps.
How to Spot a Phishing Email
How to recognize fake emails that try to steal your passwords or personal information.
Social Media Security Question Scams
Those fun Facebook quizzes and quiz games are secretly stealing your security answers and passwords.
Windows vs. Mac: Which Computer Is Right for You?
Windows or Mac — which computer is right for you? A plain-English comparison including the new $599 MacBook Neo.
How to Create a Strong Password (Without Forgetting It)
How to create strong passwords that are hard for hackers to guess but easy for you to remember.
Scam Text Messages: How to Recognize and Ignore Them
Identify scam texts — fake package notices, bank alerts, and prize messages — before you tap.
How to Make the Text Bigger on Your Phone or Computer
How to make text bigger on your iPhone, Android, Windows PC, or Mac — step-by-step instructions.
How to Video Call Friends and Family
How to video call friends and family using FaceTime, Zoom, or WhatsApp — a clear guide for seniors.
Why Is My Wi-Fi So Slow? (And How to Fix It)
Fix a slow internet connection at home with these easy troubleshooting steps. No tech experience required.
Simple Ways to Make Your Phone Battery Last Longer
Seven simple tips to make your phone battery last all day — easy steps for iPhone and Android users.
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